Hi Reference Team!
Corey and I have been working together to trouble-shoot mobile printing issues this morning and we have discovered that students have to print using the library or other campus computers first before they can use mobile printing.
If they do not print through the library computers (or other computers on campus) first, the mobile print center will not recognize their UIN, so if you are helping someone with that issue, have them log onto a computer and print something, then have them try logging into mobile printing to print.
Please let me know if you have any questions!
Thanks,
Christy
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