Guest printing

There have been some issues with guest printing that only pop up every once in a while. If you have a guest user that is libguest01 it may not work, but if you switch them to libguest02 it usually fixed the problem.

New! New! Collaboration rooms become reservable rooms!

Don't forget that beginning on Monday, March 18, room 159 and 160 (collaboration rooms) will be reservable. The key to lock/unlock them is the same key that is used for the Training Center. They can be reserved up to 4 hours. At this time follow the same procedure as room 225 and 231.

Printing Error Message

Good afternoon!

Kim worked the desk yesterday evening and ran across a new issue with a student trying to print. Luckily, Chris was still at the library and helped troubleshoot the issue so we know how to handle it in the future.

Here is the situation and how to handle it if it arises while you are at the desk:

If students receive an error message on the computer after trying to print mentioning that there are a certain number of jobs in the queue before their job (in this case, it was 343 jobs), reboot the computer that the student is using or send the print job via mobile printing.

 If those attempts fail, you can always print the job for them from the Reference computer.

Please let me know if you have any questions!

Thanks,

Christy

Blue Toner - Main Level

Hello,

I just wanted to let you know that I have changed the blue toner in the main level's color printer.

Jodie

Magenta & blue ink toners- Upper level

Hi All,

  Just wanted to let everyone know that the last two colors left to replace in the upper level color printer have been replaced- blue & magenta.

Thanks,

Yeidi

Toner Tracking Sheets

Hello everyone!

If you change out the toner on any of the printers, please make sure that you are writing it down in the Toner Tracking Sheet at the Reference Desk (located in the calendar). There's also a Toner Tracking Sheet available at the Upper Reference Desk if you are working upstairs when you change the toner. 

Also, if you change the toner out on the color printers, please make sure that you’re writing down which color printer and the color that you changed.

There’s been a discrepancy in the Toner Tracking Sheet concerning the color printers, so please be diligent in reporting.

Let me know if you have any questions.

Thanks!

Christy

Plowboy Reserves

This year, we have put some of the materials routinely used by the Plowboys candidates (and, sometimes, in the Silver Bugle Hunt for Homecoming) on reserve. They are available for two-hour in-library use. The course name is Plowboys and the course ID is PLOWBOYS 101.

More items than the three (with two copies of one item) listed below may be added if there is a need, as well as additional copies of items. 

This way, the items can be used whenever the library is open. You might also want to point them to online resources such as the Grassburrs, J-TACs, and the HistoryPin tour.

Collaboration Table Near Tutoring Office

Hi All,

I received an update concerning the collaboration table closest to the tutoring office on the main level.

The screen’s power board is going out so if someone is working on that computer and the screen goes blank, you will need to unplug and replug in the power cord to the screen. The power cord is located on the wall behind the screen.

You may have to do this several times throughout your shift because it is uncertain how long the screen will remain on while it’s in this state. A replacement screen has been ordered.

Please let me know if you have any questions.

Thanks!

Christy

Printing PDFs

Hi All,

Students having difficulty printing PDFs has been an issue that we've seen at the desk a lot lately so here's a possible work around:

If a student can’t print a PDF from Blackboard, even after saving it on their T: drive, have them right click on the PDF icon and select Adobe Acrobat DC to open it.  They should then be able to print that version.

Please let me know if you have any questions!

Thanks,

Christy

Mobile Printing

Hi Reference Team!

Corey and I have been working together to trouble-shoot mobile printing issues this morning and we have discovered that students have to print using the library or other campus computers first before they can use mobile printing.

If they do not print through the library computers (or other computers on campus) first, the mobile print center will not recognize their UIN, so if you are helping someone with that issue, have them log onto a computer and print something, then have them try logging into mobile printing to print.

Please let me know if you have any questions!

Thanks,

Christy

ILL Issue Resolved

I think we have successfully fixed the error with ILL and Discovery (a sneaky ILLiad link was still present).  If you find any issues going forward, please contact Tracy.

Thanks!

Kym

Tipasa (ILL) and Discovery Issue

Hi All,

Currently, Tipasa (our new ILL system) and Discovery are not "talking to one another" so if a patron locates an article via Discovery, they will need to log into their ILL account from the home page and copy and paste the article information into the request form instead of clicking on the "Request this item through interlibrary loan" link under Full Text Finder.

If they click the "Request this item through interlibrary loan" link, the page will not load.

Please let Alejandra or me know if you have any questions!

Thanks,

Christy

Changes to Guest WiFi and ILL System

Hi All,

The "Tarleton-Guest" WiFi option is no longer available.
Guest users will need to log onto "Tarleton-Visitors" to access the WiFi.

Note that this WiFi account does not allow access to the library's databases.
If guest users need to access the library's resources, they will need to ask for a Guest Pass at the Reference Desk.

Additionally, the ILL system has changed from Illaid to Tipasa, so when users log in, the interface will look different. When helping a user, please make sure that they indicate the correct delivery location on the request form because they will need to select a specific delivery location with each ILL request.

Please let me know if you have any questions about the updates to WiFi or ILL.

Thanks!

Christy 

Only one down here today Thursday, June 14th

Hi Everyone!

  Amanda and Phyllis are out today, and as you already know, the lower level is still closed for

construction. If students need books from the curriculum collection please let me know and I'll be

happy to get them, or any other material in the audiovisual collection as well.

Yeidi

State-Adopted Teacher Edition Textbooks

Two courses this summer (May 15 through July 11, with almost 120 students) need state-adopted teacher edition textbooks for an assignment.  In the Dick Smith Library, all of these textbooks are in the Textbooks area on the lower level of the library, in the Curriculum Collection, near the end near the window. 

This week, access to the lower level will be limited at times due to air-conditioning work, and you may need to go downstairs to get a textbook for a user.  Here's some information to help you find what you need.

Students in READ 3356 will need a science or social studies teacher edition for grades K-6.  Students in READ 3351 have a broader range of subjects, but will need the teacher editions for grades 6-12 (middle school and high school).  I always ask the student to tell me specifically what grade and what subject they want.

Our online catalog is not particularly helpful in finding these books.  I've posted charts in the textbook area that line up LC categories with subject and grade levels.   Here are the first letters of call numbers for subject areas typically requested for this assignment:

D: World History, high school
E: USA History, grade 8 and high school
F: Texas History, grade 7
G: Geography, grade 6 and high school
H: Social Studies, grades K-5

MT: Music, orchestra only, high school
PC 4129: Spanish, grades 6-12

Q: Science, grades K-8
QA 107: Math, grades K-8
QA 152 - 551: Math, high school (algebra, geometry, pre-calculus, etc.)
QC-QP: Science, high school (physics, chemistry, biology, anatomy & physiology) 

RA: Health, grades K-12
S-SF: Agriculture, high school


Call numbers for state-adopted textbooks for grades K through 12 will always include "GR." and the relevant grade level(s) near the end of the call number.  Teacher editions are indicated with a "T" either at the very end of the grade level line, or after the first set of numerals in the call number.  At this point, the only subject area that still has the latter type of call number are the RAs, because the state has not adopted new textbooks in that area in over 12 years!

See the part circled in red in the example close-ups below.

 All subject areas but Health (RA)

Only Health (RA - the example shown was taken prior to new math adoptions)

Here's a little more detail about the call numbers for these books.

Parts of a Textbook Call Number (for all but RA, health):

EDUC
G
128
.N38
2016
GR. 6T* – grade level(s); T for a teacher edition*
UNIT 12 – this line is not always used; it can indicate a volume or unit number (as in this example), supplemental material, Advanced Placement (AP) texts, or additional copies (C.2, etc.)


Parts of a Textbook Call Number (for only RA, Health):

EDUC
RA
440T – indicates teacher edition*
.M44
2005
GR. 8 – grade level(s) for the adopted text
RELA – this line is not always used; it can indicate  a volume or unit number, supplemental material (as in this example), Advanced Placement (AP) texts, or additional copies (C.2, etc.)



*If there is no T, it’s a student edition.  That's NOT what students need for this assignment!  Other clues to teacher editions are that ones for elementary grades (K-5) are typically spiral bound or in notebooks.  Middle school and high school teacher editions usually have "TE" or "TWE" (teacher wraparound edition) printed near the top of the spine - you can see that in some of the photos above.

"Publication date" for periodicals and monographic serials in the catalog

Since I've been asked about this a few times now, I thought I'd write something up real quick about how "Publication date" is displayed in the library's catalog for periodicals and monographic serials.

(Monographic serials are book sets where new volumes are continuously published, a lot like periodicals.)

Sometimes you'll see discrepancies between the publication date listed in the results list and the publication date when you click into the record. For example, here are John Tarleton Quarterly and AWI Quarterly as they currently display in our results list. You'll notice that both say they were published in 2018.

When you click the titles for the Full Display, you'll get this:

As you can see, this information is different. During our Enterprise setup, there was a choice between having our Brief Display either display the very first year a periodical or monographic serial started being published (1903 for John Tarleton Quarterly or 1992 for AWI Quarterly) or display the last possible year the periodical or monographic serial might have been published. We went with the second option. Since there's no ending date for either of these publications, the current year is displayed as the publication year. Next year, both of these titles will have 2019 in their brief displays rather than 2018.

If you want to know when something was really published, you have to click title for the full display and possibly even look at the particular volume/issue you're interested in. The "Publication Info" part (first red box in the Full Display images) will give you the general publication info for the entire work, whether we own all of those volumes/issues or not. The Holdings section (second red box in the Full Display images) will give you information specific to what the library actually owns.

In the John Tarleton Quarterly example, since the only volume we own is volume 1, number 1, we can assume that the library's copy is published in 1903. If we owned other volumes, you'd have to look at the physical copies to figure out when each issue was published since in this instance our call numbers don't include the publication year. In the AWI Quarterly example, you'd have to find the particular issue you're interested in to know when it was published.

I hope this clears things up a little!

No Guest Passes During Finals

Effective Today: 

We will not be giving out guest passes until Thursday, May 10th due to finals. 

Exceptions:  If a guest user needs to register for classes or perform any other Tarleton-related business, you may issue them a guest pass. 

Let me know if you have any questions! 

Texan Card Kiosk back online

Just and FYI that the Texan Card kiosk is up and running again!

Kym

Texan Card Kiosk

The Texan Card Kiosk in the Copy Center is currently offline. The Texan Card office has been notified of the situation.

Color Printing from Mobile/Personal Device

Hi All,

Chris shared the following information about printing from a mobile or personal device:

Students need to change the color option under "Printer Options" as well as select the color printer. Their print job will still print in black and white even though they have selected the color printer if they do not change the color option. 

Please let me know if you have any questions!

Thanks,

Christy