Tuesday, May 26, 2015


Just FYI- Chris has pulled one of the laptops that is in need of repair. He said it may take a month or two to get it restored.


Monday, May 18, 2015

Update on Color Printing

It seems the color printer has been jamming, as Christy blogged last week. Tracy and Chris took a look at it this morning and have made a suggestion. They believe because of humidity in the air the paper is curling and not flipping over for the double-sided prints. If someone prints double-sided color, have them reprint one-sided and fill out the Pharos Printing Credit form located in the Pharos folder at the desk. They will need to take the form to the Texan Card office in order to get they money back on their card. We need to keep Systems informed of anymore issues like this, so they can continue to keep the machines working properly for our users. If you have any questions, please feel free to contact me or anyone from Systems.

Thank you,

Friday, May 15, 2015

Color Printer Jam

Hi Reference Team!

I had an issue with the color printer jamming while I was at the desk but I couldn't get it unjammed.

I tried calling Systems first but no one answered so I have submitted a Systems Work Request for the color printer and have placed an "Out of Order" sign on the printer temporarily until it gets fixed.

I just wanted to give everyone a heads up as to why the printer had a sign on it.

Hopefully it will get resolved soon!



Thursday, May 7, 2015

Periodicals and Upper Level Printer Toner

Please watch the toner levels on both the Periodicals and Upper Level Printers today. They are both very low and may need to be replaced soon.